Tell me about the hardest thing about your job?

The most challenging aspect of my role is also one of things i enjoy most about it. The variety that a career in financial operations offers, means i am often involved in many different initiatives and workstreams. I am involved in review and challenge for business as usual activity and reporting, i have many concurrent projects to support and I aim to engage more widely within the business itself on things that do not directly correspond to my job role but add value. This means i need to be agile, i need to think ahead to manage my time well and i need to have periods of sharp focus to understand the new challenges i come up against.

I'd say the hardest thing is time management for both myself and the team. Because work comes from lots of different projects and they all have their own deadlines, keeping track of everything can be quite challenging. Each person in the team will be managing 4 or 5 different projects each so keeping an overview of them all is essential. Encouraging open and honest communication between colleagues really helps with this.

On top of that are the people issues - whilst that is part of the job that I really enjoy, dealing with some of the issues can be emotionally difficult. Hopefully I can help take away any work related stress while they are going through a difficult time.