What kind of skills do you need in order to work here?

This would depend on the role you are applying for. But in general most jobs would require you to have good communications skills, be a team player and the drive to enable the company to be a first choice for customers.

All our current vacancies contain a section "what we are looking for" which should give a clear indication of the skills, experience and qualifications we are looking for to be successful in the role. In addition there is information in the advert about the team and business area the role is aligned to which give additional useful information. We also have the Phoenix Values: https://www.thephoenixgroup.com/about-us/our-values/ which underpin everything we do and are a key focus during selection.