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Rachel R.

Head of Talent Acquisition

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Top Insider Advice

A sideways or lateral career move can help give you a different perspective and broader experience. It helps you consolidate your knowledge. Always look around an organisation if you're happy before deciding to look outside. There are opportunities often such as secondments which might give you that breadth with an option to return to your 'home role' afterwards.

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Career path

Head of Talent Acquisition

Phoenix Group

Started 06/2021 to Present

Company

What do you like about your job and the company?

Although my day is often very structured with regular calls and meetings it can all change very quickly. With all the communication methods available I can find myself involved in a variety of different tasks, asks or conversations each day which I didn't plan. It keeps it really interesting. I'm also really lucky as we work in a hybrid role so I have a huge amount of flexibility about where I work. For me I enjoy the social interaction that the office provides a couple of days a week although I'm more productive on the days I work from home so like the balance of both worlds.

Greatest achievements

It was actually a job that I was recruiting for but I got one well with the hiring manager and upon reading the job spec and interviewing candidates I realised I had the skills and experience to give it a go. No regrets it was incredibly tough, and I had just come back from maternity leave and so made the difficult decision to come back full-time to take the job but I learnt so much in the first two years that it was definitely a career highlight. I was lucky in that not only was I able to build something successful from scratch, but as we supported a number of countries across Europe and required fluent native speakers we ended up building a really diverse and multicultural team which meant I learnt so much from those around me about the different cultures, traditions and approaches - for example did you know that in Germany it's unlucky to give someone a birthday present or wish them a Happy Birthday before their actual birthday?

Other insiders

Jane A

Employer Brand Manager

Top Insider Advice

If you love doing something but don't have the 'typical' experience for the role, try it anyway or find a company who will give you the opportunity to. At Phoenix and in my previous roles I have tried new things either side-of-desk or via trying a new job and I've learned a lot by doing that. I think ultimately trying different things has led me to be really happy in my current job as I've figured out my strengths and what I genuinely enjoy doing. I appreciate that you need the right environment for that and I've been fortunate enough to work for a couple of organisations who have focused on internal talent and development opportunities. This year I'm doing work in areas that I didn't know much about 12 months ago, and learning about more complex topics and processes which may not outwardly be directly associated with my day-to-day job but will help me when I'm considering what's next!

Alexis A

Lead Business Analyst

Top Insider Advice

I started as a Pensions Administrator when I first joined the company. Since then, I have worked in Finance, Mortgages, Testing and then onto Analysis where I became a Lead managing others to develop in their role. The company is large, and opportunities are presented regularly to allow you to try out jobs you may have an interest in until you find the right job for you. The company also supports staff in life changing events allowing me to go part time and then when the kids are older to increase my hours to ensure I have the right work life balance.

Kieran J

Top Insider Advice

My recruitment journey was a rollercoaster. When I was in my final year of university, I was so certain that I wanted a job lined up for when I leave university. Therefore, I began applying 8 months in advance. Although it sounds like I was prepared, I wasn't prepared for rejection. I used to apply to roles whereby all the duties and responsibilities would fit perfectly, but the reality is that the employee market is so competitive. I received hundreds of rejections where I put my heart and soul into job applications. My advice is therefore simple, never take rejection seriously. Go with the flow, take feedback on board. This enhances your interview skills. You develop as an individual. Through constant rejection, you will land your dream role. Most importantly, do not undermine yourself throughout the recruitment process. Keep going with utmost motivation.

Discussions with Rachel R
How is this company different to your expectations before joining?
in Career Tips·Tuesday, December 6, 2022
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2 responses
762 views
Can you give me some tips on what the company values?
in Career Tips·Friday, November 25, 2022
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2 responses
472 views
What are the 3 top qualities required to succeed in your role?
in Career Tips·Tuesday, April 4, 2023
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3 responses
409 views
What motivates you about your role?
in Career Tips·Tuesday, January 31, 2023
1 response
216 views