Always have a career plan, no matter how vague and set your self targets/goals that you want. Be flexible though, as sometimes you may need to take an indirect route to get to your next goal. Opportunities will come along that might not be an exact fit to the plan, sometimes you will use your head and other times your heart to choose whether to take up an opportunity but keep the plan in the back of your mind at all times. Its good to always consult your friends or colleagues, be prepared to be challenged, embrace this though, do not fight it. You should always listen and take account of both sides an argument, that way you can make and take informed decisions and actions. No such thing as failure and do not be afraid to make mistakes, no matter how careful you are, they will happen, so don't stress it, use that energy for getting things done. When mistakes do happen, own them, be accountable and learn from them. Your mistakes and those made by others are all part of what makes you. They are as important was your successes and make sure you add them to your building experience and knowledge. These lessons can be applied anywhere and will increase your personal resilience. You own your career, no one else, take those opportunities that fit.

I started as a Pensions Administrator when I first joined the company. Since then, I have worked in Finance, Mortgages, Testing and then onto Analysis where I became a Lead managing others to develop in their role. The company is large, and opportunities are presented regularly to allow you to try out jobs you may have an interest in until you find the right job for you. The company also supports staff in life changing events allowing me to go part time and then when the kids are older to increase my hours to ensure I have the right work life balance.

If you love doing something but don't have the 'typical' experience for the role, try it anyway or find a company who will give you the opportunity to. At Phoenix and in my previous roles I have tried new things either side-of-desk or via trying a new job and I've learned a lot by doing that. I think ultimately trying different things has led me to be really happy in my current job as I've figured out my strengths and what I genuinely enjoy doing. I appreciate that you need the right environment for that and I've been fortunate enough to work for a couple of organisations who have focused on internal talent and development opportunities. This year I'm doing work in areas that I didn't know much about 12 months ago, and learning about more complex topics and processes which may not outwardly be directly associated with my day-to-day job but will help me when I'm considering what's next!