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Tim B.

Programme Director

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Top Insider Advice

Notice how you feel about what you're doing and about how you're doing it. If it feels right then stick with it... if not adjust, notice how you feel and keep adjusting until it feels right.

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Career path

Programme Director

Phoenix Group

Started 06/2022 to Present

Programme Director

Phoenix Group

From 07/1999 to 06/2022

Company

What do you like about your job and the company?

I love change! The past 30 years of my working life has been all about change and Phoenix is the best place I've ever worked. Understanding the objectives, building a plan and developing a team to deliver change are all great. However, my real passion is the delivery of change, seeing programmes through to the end and seeing how the change makes a difference.

Greatest achievements

Over four years and for a budget of £40m I lead the programme that transformed the technology and supporting processes upon which the trading platform at the Swiss Stock Exchange is run. Why is this my greatest achievement? Four years is a long time to run a programme of change, to keep everyone focussed on the outcomes and to maintain motivation, especially during the year plus period of testing... we had to be sure that rolling out the new technology would not affect the availability of the Stock Exchange services... and we did it! A massive team effort from 100+ located across the globe and Zurich is a great place to live for four years, that was fun too!

Other insiders

Josh R

Senior Accountant

Top Insider Advice

The key advice I have given to all applicants and new starters is that Phoenix is a company where your opportunities are significant and plentiful. The key to capitalising on this is to be proactive, take the time to understand and reflect on your goals and achievements and communicate openly and honestly with the team around you about how you want to progress/operate within the business. The business can be fast paced and although all the resources and help are made available, it is incredibly important to make yourself accountable and seek the information you need for yourself. People are always willing to support you here but have respect for those who have taken the time to consider their requirements carefully and actively seek support before it becomes a critical requirement.

Simon I

Facilities Project Manager

Top Insider Advice

Always have a career plan, no matter how vague and set your self targets/goals that you want. Be flexible though, as sometimes you may need to take an indirect route to get to your next goal. Opportunities will come along that might not be an exact fit to the plan, sometimes you will use your head and other times your heart to choose whether to take up an opportunity but keep the plan in the back of your mind at all times. Its good to always consult your friends or colleagues, be prepared to be challenged, embrace this though, do not fight it. You should always listen and take account of both sides an argument, that way you can make and take informed decisions and actions. No such thing as failure and do not be afraid to make mistakes, no matter how careful you are, they will happen, so don't stress it, use that energy for getting things done. When mistakes do happen, own them, be accountable and learn from them. Your mistakes and those made by others are all part of what makes you. They are as important was your successes and make sure you add them to your building experience and knowledge. These lessons can be applied anywhere and will increase your personal resilience. You own your career, no one else, take those opportunities that fit.

Stuart T

Operational Governance and Risk Consultant

Top Insider Advice

When i joined the first financial institution i worked for, initially working in customer services, i had two goals in mind: 1. I knew Customer Services was not for me long-term, and i wanted to move to a more admin based role as soon as possible. I achieved this within a year of joining the first financial institution i worked for. 2. Standard Life had a great reputation and were well known in the City i worked in as being a great place to work. When i took my first job in financial services my goal was to ultimately join Standard Life but i knew i required some experience in the industry before doing so. After two years in Financial Services i successfully applied for my first role at Standard Life. This was a great decision for my career and i remain at Standard Life/Phoenix to this day, many years later.

Discussions with Tim B
What are the 3 top qualities required to succeed in your role?
in Career Tips·Tuesday, April 4, 2023
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3 responses
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Please tell me about the biggest challenge you've faced since you joined?
in Career Tips·Tuesday, June 6, 2023
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2 responses
59 views
Describe the qualities needed for your role?
in Career Tips·Friday, December 9, 2022
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2 responses
55 views
What motivates you to continue working for a company like Phoenix Group?
in Career Tips·Tuesday, April 22, 2025
1 response
5 views