At the start of 2021 my role changed and I was made responsible for a new team that would be comprised of staff from two locations following the purchase of standard life into the Phoenix group. Coming from the Phoenix side of the transaction was a challenging experience as a huge amount of harmonisation was required to bring the teams together. This involved the embedding of new controls, networking with new teams, understanding the operations and reporting of the new entities, switching reporting ledgers and hierarchies and most importantly, supporting both my old and new teams through the transition. This significant change had a huge impact on the stress levels of the teams and helping them to traverse this new landscape by being as supportive, understanding and as informed as possible felt like a huge achievement.