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Top Insider Advice

Be open to new opportunities, which make you smile We are in a growth business, and a growth mindset compliments this. I am a big believer in doing things which make you happy and working on your strengths. I feel like I have found this here

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Career path

Senior Manager, Customer Insights

Phoenix Group

From 10/2020 to 05/2024

Company

What do you like about your job and the company?

I am a customer centric person who is passionate about human centred design. It is really exciting to work with people who are truly focused on helping customers with their needs and finding meaningful ways to do this.

Greatest achievements

I like to dig deep to find motivation when presented with good challenges Running the london marathon the first time was something I did to raise monies for hospice UK. Doing this always helps me with two things I know I have what it takes to keep going and secondly perspective, sometimes work problems are not really as big as we think when we compare it to some of lifes big problems.

Other insiders

Josh R

Senior Accountant

Top Insider Advice

The key advice I have given to all applicants and new starters is that Phoenix is a company where your opportunities are significant and plentiful. The key to capitalising on this is to be proactive, take the time to understand and reflect on your goals and achievements and communicate openly and honestly with the team around you about how you want to progress/operate within the business. The business can be fast paced and although all the resources and help are made available, it is incredibly important to make yourself accountable and seek the information you need for yourself. People are always willing to support you here but have respect for those who have taken the time to consider their requirements carefully and actively seek support before it becomes a critical requirement.

Jason C

Top Insider Advice

I understand this isn't for everyone but we're in a business and company which thrives on change so we should be accustomed to it. Change is good for your career progression and also ties in with personal challenge which helps with development. You don't know whether your good at something until you've tried it and you'll be surprised how the skills gained in one role can be translated and enhanced in another.

Rachel R

Head of Talent Acquisition

Top Insider Advice

A sideways or lateral career move can help give you a different perspective and broader experience. It helps you consolidate your knowledge. Always look around an organisation if you're happy before deciding to look outside. There are opportunities often such as secondments which might give you that breadth with an option to return to your 'home role' afterwards.

Discussions with Jonathan M
Why did you choose this company?
in Career Tips·Tuesday, November 29, 2022
Picture of Renata
Picture of Jeremy
8 responses
664 views
What do you think are the most important qualities for someone to excel?
in Career Tips·Monday, November 21, 2022
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Picture of Alexis
3 responses
248 views
Please tell me about the training when you first joined?
in Career Tips·Monday, December 5, 2022
1 response
56 views
What's the hardest part of your role?
in Career Tips·Thursday, November 24, 2022
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3 responses
162 views
Please describe the biggest opportunities facing the company/department right now?
in Career Tips·Tuesday, February 27, 2024
Picture of Amena
2 responses
164 views