Insider profil

Products and Propositions
Projects and Programme management
Strategy and Planning

Keen to receive questions about

ApplicationsCareer DevelopmentCareer TipsEveryday LifeInterview AdviceOur CulturePeople & DiversityRoleWhy usWork & Life with Us

Top Insider Advice

Be open to new opportunities, which make you smile We are in a growth business, and a growth mindset compliments this. I am a big believer in doing things which make you happy and working on your strengths. I feel like I have found this here

Read more advice

Career path

Senior Manager, Customer Insights

The Phoenix Group

From 10/2020 to 05/2024

Company

What do you like about your job and the company?

I am a customer centric person who is passionate about human centred design. It is really exciting to work with people who are truly focused on helping customers with their needs and finding meaningful ways to do this.

Greatest achievements

I like to dig deep to find motivation when presented with good challenges Running the london marathon the first time was something I did to raise monies for hospice UK. Doing this always helps me with two things I know I have what it takes to keep going and secondly perspective, sometimes work problems are not really as big as we think when we compare it to some of lifes big problems.

Other insiders

Liam G

Asset Management Graduate

Alexis A

Lead Business Analyst

Top Insider Advice

I started as a Pensions Administrator when I first joined the company. Since then, I have worked in Finance, Mortgages, Testing and then onto Analysis where I became a Lead managing others to develop in their role. The company is large, and opportunities are presented regularly to allow you to try out jobs you may have an interest in until you find the right job for you. The company also supports staff in life changing events allowing me to go part time and then when the kids are older to increase my hours to ensure I have the right work life balance.

Jane A

Employer Brand Manager

Top Insider Advice

If you love doing something but don't have the 'typical' experience for the role, try it anyway or find a company who will give you the opportunity to. At Phoenix and in my previous roles I have tried new things either side-of-desk or via trying a new job and I've learned a lot by doing that. I think ultimately trying different things has led me to be really happy in my current job as I've figured out my strengths and what I genuinely enjoy doing. I appreciate that you need the right environment for that and I've been fortunate enough to work for a couple of organisations who have focused on internal talent and development opportunities. This year I'm doing work in areas that I didn't know much about 12 months ago, and learning about more complex topics and processes which may not outwardly be directly associated with my day-to-day job but will help me when I'm considering what's next!

Discussions with Jonathan M
Why did you choose this company?
in Career Tips·Tuesday, November 29, 2022
Picture of Alexis
Picture of Jane
8 responses
685 views
Please tell me about the training when you first joined?
in Career Tips·Monday, December 5, 2022
1 response
59 views
What's the hardest part of your role?
in Career Tips·Thursday, November 24, 2022
Picture of Rachel
3 responses
169 views
What do you think are the most important qualities for someone to excel?
in Career Tips·Monday, November 21, 2022
Picture of Alexis
Picture of Josh
3 responses
278 views
Please describe the biggest opportunities facing the company/department right now?
in Career Tips·Tuesday, February 27, 2024
Picture of Amena
2 responses
170 views